Готелі у Руанді

"The hotel was great, and the network at the conference facilities were great!"

The conference facility was great!

"Чудове розташування готелю, вигляд, чудовий сніданок! Great location, great view, great breakfast!"

Aucun.

"Beautiful small resort, felt like a private home. The manager and staff were excellent. Food cooked at the resort was exquisite. Service provided was of high quality. Great help with booking boat excursions."

Lovely property but needs a little refurbishing. More for the Island’s government to consider: The Island could have better (and cleaner) walking paths between all the resorts, beaches and the Village.

"Loved the hotel, great service, delicious dinners, very convenient location, amazing owners creating welcoming atmosphere."

Couldn't stay longer

"The hotel is clean and well kept. Lovely atmosphere. The staff went above and beyond for my son’s birthday. We loved it so much we have already booked to come again."

Nothing. Loved it all.

"View was fantastic and the central location was great. Huge balcony and spacious living area with kitchen a laundry."

Aucun.

"Attenrivenes and kindness of the staff, especially the manager"

All was good

"Position Very quiet and relaxing triple room with a terrace with a view Large comfortable spaces in the lobby and restaurant with a oriental chinese feeling"

The bathroom - at least in our room - must be defenitely renewed (with a new shower box instead of an old bathtube with plastic curtain)

"Зручний готель, добре розсташування, є усе необхідне для відпочинку та роботи, смачні сніданки, є спортзал та басейн. Те, що потрібно для відпочинку та роботи."

Aucun.

"great location , easy to reach by taxi/car very pleasant staff good shower !!"

nothing

"Привітний персонал, красива територія готелю. Хороший сніданок. Красива локація. Доглянута територія, дуже добре підійде для відпочинку з дітками."

Не зовсім зручна локація пляжу, але якщо є машина-супер.

"Superb property, with huge rooms and excellent pool. Excellent and responsive general manager. Very secure."

Aucun.

"Beautiful small resort, felt like a private home. The manager and staff were excellent. Food cooked at the resort was exquisite. Service provided was of high quality. Great help with booking boat excursions."

Lovely property but needs a little refurbishing. More for the Island’s government to consider: The Island could have better (and cleaner) walking paths between all the resorts, beaches and the Village.

"The room, the pool & beach & the relaxing vibe. Staff were excellent"

It’s a bit way out to get to any bars or restaurants on foot- St.Lawrence Gap, £10 e/w, for amenities. Walk at your peril the roads & drivers are haphazard & it takes a good half hour if you’re relatively fit!

"The hotel was great, and the network at the conference facilities were great!"

The conference facility was great!

"Сподобалось розташування готелю. Близько до ж/д вокзалу та центральної вулиці, де багато кафешек та магазинів. Затишний невиликий номер. У ванній є гель для душу, рідке мило, фен."

Ми зупинялися на 2 дня. За цей час все сподобалось.

"Сподобалось все. Чудовий номер, елітна косметика в номері, неймовірний вид з тераси на замок. Сніданок з великим вибором блюд, великий вибір фруктів та овочів, фреши, сири."

Немає жодної претензії. Будемо завжди зупинятись в цьому готелі

"Our NGO had a conference in the hotel. the staff was excellent in preparing the conference room and addressing out needs. The conference catered food was excellent. I stayed in the hotel for 2 weeks and had breakfast every day. After the first 2 days, I realized that one could order eggs or omelet. Which was fine but why didn't they tell me at the beginning? Fruit selection was good. Coffee was also good. the wam milk for coffee was frequently empty but refilled on request."

listed massage available but told this was not the case.

"We stayed in a club room which gave us access to the Club Lounge. The lounge was excellent great food all day and the staff were exceptional. When you consider we were trapped in the Hotel because of the war we could not have been in a better place. Everyone was caring and so helpful. Wonderful Hotel made so by the staff"

Nothing

"Douche chaude Piscine agréable Juste de l'autre côté de l'ile et à 1 min du centre commercial, très pratique"

Petit déj moyen

"Location is great, and rooms are nice and bed is good. Only the bathroom was old fashioned in the old rooms."

The food in the restaurant is ok but not the best and the waiters are slow. The breakfast is very poor and it is better to eat outside at 100% Natural. The reception did no tell us about the yoga which we missed. Also that did not tell us that we should book the whale trip in advance because now it was sold out and we had to book a private trip.

"The bed is comfortable, location is perfect together with mall. Also security perfect!"

The room is quite old and small.

"the location & some of the staff coffee eas good."

the tapped beer needs somebody with knowledge how to do it.

"The receptionist lady was awesome Hatts off to her for her guest friendly attitude."

Aucun.

"The location and the Taj standards that has been maintained inspite of it being a old property makes you feel nice and comfortable! The hospitality shown by their staff was a class above!!"

Aucun.

"The hotel was absolutely amazing. Staff were extremely polite, very welcoming and super helpful! The spa was just perfect, it was clean, quiet and had everything that was needed for a comfortable time."

Nothing

"Сподобалось все. Чудовий номер, елітна косметика в номері, неймовірний вид з тераси на замок. Сніданок з великим вибором блюд, великий вибір фруктів та овочів, фреши, сири."

Немає жодної претензії. Будемо завжди зупинятись в цьому готелі

". Nice location. . The Novotel is linked and let me use their facilities free of charge. . Bed was very comfortable"

. Breakfast spread is a bit limited . Shower temperature was inconsistent

"The team were very friendly and a great support with questions we had. We were met at the airport terminal and driven to the hotel using the free shuttle service. The room was really spacious and clean and breakfast was a great selection. We had asked for help with something very specific which wasn't part of the hotel and the team said to leave it with them and they'd call the room when they had the answer and, they did that!"

Aucun.

"Сніданок - дуже добрий, так само як і вечеря: у пятницю ввечері - були фрукти як презент від отелю, дуже приємно і несподівано. ЯЇздила в музеї самостійно; консьерж отелю організував таксі - все ідеально: вартість, яку назвав консьерж, таку і взяв водій, не клянчив чаїові, дочекався, привіз назад. Взагалі дуже привітний і кваліфікований персонал"

У готелі не продають поштові марки: - і за 2 тижні їх в магазин отелю так і не замовили: я питала 17 листопада і потім 29

"Everything!! Can’t find anything wrong! It all so beautiful, staff super friendly, food really good and the lagoon is magical!!"

Aucun.

"Attenrivenes and kindness of the staff, especially the manager"

All was good

"+ Very friendly and helpful staff! Always smiling and polite. Breakfast is great value. Location is perfect for me. I very much enjoyed the swimming pool and there's a small gym too. I have stayed there 3 x."

Some of the bathrooms should be renovated, one leaked water even to the mainroom, which was dangerous. Even others have humidity damages and small cockroaches. I was twice bitten by insects during the night, probably bedbugs or ants, and had to ask the staff to spray my room again. Some of the sheets are obviously not pure cotton and itchy.

"Everything about this hotel exceeded expectations! The rooms were spacious, comfortable, and well-appointed. The location is absolutely perfect - right near Plaza de Armas, making it easy to walk to all the main restaurants, shops, and tour starting points. The high-end restaurant on-site offers excellent food and service, which was very convenient. Having a spa available at the hotel was a wonderful amenity - perfect for relaxing after exploring the city. The staff were incredibly helpful, friendly, and went out of their way to ensure we had a great stay. They provided excellent recommendations and assistance with arranging tours."

Honestly, there's nothing to complain about. The hotel delivered on all fronts and provided an exceptional experience throughout our stay.

"Location, close to the city and close to the beach"

The gym only has 1 treadmill

"Location, nice apperance, nice staff members but they should smiling a bit more"

Nothing

"Location and facilities available. The restaurant serves very good food."

Mattress is not comfortable.

"Spacious rooms. Great living area. Staff were responsive"

Not enough equipment to use kitchen. Had to ask for glasses. lower floor quite noisy from the bar downstairs. Also had to ask for a quilt as there was only a sheet on the bed and we were cold.

"clean and spacious very friendly and helpful staff"

the breakfast could be better

"Everything was lovely. And as a bonus we got upgraded. Loved the stay."

Aucun.

"Є все необхідне для комфортного проживання. Посуд каструлі стакани кухонні прилади. Є сушарка для лижного інвентарю. Кімната для велосипедів. Парковка перед готелем."

Єдине заселення було після 14 00 години, але номер був готовий лише в 15 30

"The hotel was well located and equipped, the staff were very helpful and polite especially Mohamad bushnaq and Qais were friendly.. During our short stay at the hotel we felt home and the environment was super comfortable."

Aucun.

"The bed was amazing, i slept well and that was the best part especially being jet lagged. The kids loved the breakfast spread so that was a plus. They really enjoyed their stay, im glad to have booked it and wouls definitely come again and recommend to friends."

Aucun.

"The easy access and always someone at front desk to help"

I love everything

"Location in orient bay on the hill Kindness at reception desk Renewed room Seats on the beach"

Bugs at night in the bathroom High prices in restaurant Welcome drink only planteur no other choice

"It is a old hotel with a lot of character and charm. Very high ceilings."

The bathroom could use some work and a deep scrubbing.

"Гарне розташування, гарний вид з вікна, в номері є кондиціонер і маленький холодильник, не погане харчування, можна б було трохи більше їжі на вибір готувати, але в загалом все було досить смачно і непогано."

Платна парковка, платні шезлонги, не зручний пляж( дуже багато гальки, піска взагалі не має)

"Incredible installations and well taken care property. Friendly staff, spacious rooms and spectacular breakfast!"

Aucun.

"The surrounding area and people were extremely friendly"

The fact I did not have remote for the gate to open the gate, had to rely on a car horn.