"Breakfast was very good. Staff were friendly and helpful."

"Room size was a bit small once the sofa bed was being used and limited storage for suitcases. Only one bathroom for a family of five not quite enough, but would be a great suite for a couple + small child"

"Incredible staff .. all of them .. from the lounge like Adriana, the front desk like Ana B, Gabriel, Michael, Alejandro, Veronica, and the spa .. Christian magicking my lunch in a way no one else could .. so many .. you’ll feel at home and then some. Watching the pelicans catch fish masterfully and gracefully as the sun sets .."

"Aucun."

"Excellent facilities (two pools, big gym) and location (on the oceanfront - sunrise is stunning). Food was pricey but good quality! Greatest asset is the hotel staff. They are so friendly and welcoming. Always ready to assist."

"Our room (located in the central building) had several issues (electric lock battery died and one window would not shut). All issues were effectively and swiftly resolved by the staff. Agree with posts that certain renovations are needed."

"The hotel has a wonderful private beach. The staff are very nice and the rooms are very clean. There are excellent restaurants in the building. I can only say good things about them."

"We booked two de luxe suites with sea views for six nights. We had the booking.com confirmation in hand. When we arrived, the hotel's reservation system only had one de luxe suite with sea view available, the other one was not available. They gave us another de luxe suite but at a much higher price. They think booking.com made a mistake. As soon as I got to the room, I called Booking.com. They promised to investigate the matter. In the meantime, the hotel kindly gave us another de luxe suite with a sea view. When we left we paid the higher price for the second suite. Booking.com has not done anything to date, so we don't know if we were justified in paying more. In my opinion, this should have been clarified within 24 hours."

"The pool area was beautiful, the buffet seemed pretty delicious, the rooms where very comfortable."

"The water in the bathroom got out of the shower and we had to dry it with towels in the bathroom area, the elevator area in the original part of the building smelled like humidity. The breakfast was pretty good I requested additional eggs and received 1 over easy egg."

"Staff cleanliness and food was amazing. Spa prices quite high so declined. Would have love a steam but you need a spa appointment to enjoy it, unfortunately. Loved the gym"

"Spa prices"

"Overall Friendly & solution oriented staff. Great amenities and very solution oriented if issue."

"Quality of restaurants is good but not excellent like the rest of the hotel"

"Very helpful staff. Pool area and service there was very good. Nice music in the lounge at night."

"The room needed a full length mirror and a micro wave. The coffee station in the lobby during the morning was nice, but there was no tea and no decaf coffee. Why not have it for the whole day! Fir rainy days the front desk should have a supply of games and playing cards for the guests to use."

"The hotel is beautiful with a fabulous pool overlooking the ocean, extremely attentive staff, and great food. We loved it so much we ended up extending our stay an extra night."

"The only downside is that the walls were kind of thin and we heard slamming doors. We may have been near the staff quarters?"

"It was a birthday trip for my husband and he absolutely loved it"

"There was nothing we didn't like."