"Чудовий сервіс і прекрасні працівники, які ставляться з розумінням до непередбачуваних ситуацій, які трапляються в мементі, коли рейс вашого літака у Кракові скасовують. Прекрасний готель! Рекомендую."

"На лінію підтримки не завжди просто зателефонувати. Але це компенсується добрим сервісом та старанним персоналом."

"Абсолютно чудовий отель присвячений видатній людині. Місце де подєнані історія, сучасність та весь комфорт який може надати готель. Місце розташування дуже зручне як для прогулянок та і для приїзду-від'їзду."

"Неуважність решепсеністки, та це мабуть виключний випадок."

"На момент мого заселення була найкраща Адміністратор готелю, яку я тільки зустрічав. Вона розповіла про все про готель і куди краще піти на екскурсію."

"Aucun."

"EVERYTHING, absolutely a beautiful gem of a hotel. The staff ,the location, everything was spot on . BEAUTIFUL ❤️"

"Nothing ,it was exceptional 👌"

"Great location. Rooms were big and nicely decorated. Staff were friendly. Sky Bar was great."

"Room was roasting and couldn’t get the air con to go cold. Slept with windows open both nights. A bit of street noise but they do provide earplugs which I used on the second night."

"10 of us stayed in 5 rooms. Location was great, not far to walk into town for restaurants and bars, the river and castle -or to the tram stops. Our room was lovely, very spacious, with a large bathroom and all very clean. Daily cleaning service with fresh towels everyday.Breakfast was good with a selection of hot and cold choices, teas, coffee and juices. Fantastic roof top bar too, cocktails were delicious. The staff in the restaurant and bar worked extremely hard, especially the lady at breakfast. Good communication with reception via booking.com and they arranged our taxis to and from the airport"

"Only downside is we all found the bedrooms too hot and the air conditioning wasn’t cooling the rooms, just making them hotter! We had to open the window to cool the room, then it got too cold in the middle of the night. The restaurant was excellent, we ate there on our 1st night and despite having pre booked with reception several months ago and also confirmed nearer the time-the restaurant were unaware of our booking! Luckily they were able to accommodate all 10 of us. We would have eaten there again, but the menu was the same everyday and there wasn’t a lunch menu either, could have served sandwiches or light bites at the sky bar during the daytime."

"The location, staff and room size were excellent. When we complained about the temperature of the rooms, the lovely receptionist moved us with a smile."

"The rooms were far too hot and couldn't be adjusted. We couldn't open the window due to traffic noise outside. Not enough pillows."

"The location is excellent. There is a great buzz about the place and area. The staff are very friendly. It was excellent value for money."

"It needs some renovation, the carpets need replacing. The tv channels on offer are awful. With all that was happening in the world while I was there I could have done with SKY news, BBC news, CNN or Jazeera."

"I had a wonderful stay at Hotel Rubinstein. Everything was excellent. The room was very clean and well maintained, and the housekeeping staff did a great job every day. I especially loved the breakfasts. It was such a pleasure that hot dishes like omelettes, soft-boiled eggs, and scrambled eggs were freshly prepared upon request. That made the experience feel personal and high quality. Thank you very much for the great service and hospitality. I truly enjoyed my stay."

"Aucun."

"The hotel is more luxurious than its pictures on line. It’s right over the road from the oldest active Synagogue in Krakow. Our room on the 4th floor had a wonderful view of the ancient square and the surrounding city. The 360 degree vista’s from the sky bar on the roof are breathtaking. The sunsets from there are beautiful. The breakfast was delicious with both hot a d cold selection available. I enjoyed the fresh ginger, cinnamon and cloves that I could use to make herb tea. The traditional Jewish menu items were delicious. We had the humus plate starter and Duck main course which are highly recommended. (See image of delicious Duck, roast potatoes, jus and beetroot below). Thank you to the staff and management who offered us world class service. We had left our cell phone in an Uber and the concierge was a tremendous help in assisting us in getting it safely back to us."

"Nothing .."